1. We have sent the goods in time. 2. The quality of our products can be seen from the pictures. We send the products directly to the Amazon warehouse. You have never actually touched the product. How do you judge that the quality of the product is poor? 3. We have been cooperating with you to take product photos and communicate with the carrier. But you didn't mention it at all. So your comments are unfounded. You just want to put pressure on me to give you more discounts.